Privacy Policy

At GB Powerhouse, we are committed to safeguarding your personal data and ensuring that your privacy is protected with the highest degree of care and compliance. We follow strict security standards, apply industry-best practices, and continuously refine our processes to prevent unauthorized access, misuse, or disclosure of your information across all digital touchpoints.

This Privacy Policy explains how we collect, use, manage, and protect your information when you visit our website or engage with our digital services, including web development, mobile applications, SEO, AI solutions, translation, and administrative support. By interacting with our platform or using our services, you acknowledge and accept the data practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including your name, email address, phone number, company details, and billing information when required. This information is collected when you contact us, request a quote, create an account, or use any of our digital services.

1.2 Technical & Usage Information

We may collect information about how you access and use our website and services. This may include your IP address, device and browser details, pages visited, features used, session duration, and other analytical data. This information helps us understand user behavior and improve overall performance.

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect data about your browsing activities, preferences, and interactions with our website. Cookies help us enhance user experience and improve functionality. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

2.1 Service Delivery

We use the personal information you provide to deliver and manage our digital services, including web development, mobile app development, SEO, translation, AI integration, and administrative support. This also includes customer service, technical support, and project communication.

2.2 Communication & Updates

We may use your contact information to send service-related updates, project notifications, newsletters, or promotional materials that may interest you. You may opt out of marketing communications at any time.

2.3 Website & Service Improvement

We analyze technical and usage data to improve the performance, security, and functionality of our website and services. This helps us enhance user experience, optimize features, and develop better digital solutions for our clients.

3. Data Sharing

3.1 Trusted Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our digital services. These may include hosting providers, payment processors, analytics tools, and technical support partners. All third parties are required to maintain strict confidentiality and follow data protection standards.

3.2 Legal Compliance

We may disclose your information if required to comply with applicable laws, legal processes, or governmental requests. This includes fraud prevention, security investigations, and enforcement of our Terms of Service.

3.3 Internal Team Access

Your information may be accessed by authorized team members strictly on a need-to-know basis for project execution, communication, or technical support. All internal access is monitored and controlled to ensure confidentiality.

4. Data Security

4.1 Protection Measures

We use industry-standard security measures—including encryption, secure servers, and access controls—to safeguard your personal data from unauthorized access, misuse, loss, or alteration.

4.2 Limited Access

Access to personal information is restricted to authorized personnel who require the data for operational purposes. All team members are bound by confidentiality obligations.

4.3 No Absolute Guarantee

While we employ advanced security practices, no online transmission or storage system is 100% secure. We encourage users to take appropriate precautions when sharing information online.

5. Your Rights

5.1 Access and Correction

You have the right to request access to your personal data and ask for corrections if any information we hold is inaccurate or incomplete.

5.2 Deletion Requests

You may request deletion of your personal data unless we are legally required to retain it for compliance or service-related obligations.

5.3 Consent Withdrawal

If you have consented to receive marketing or promotional communication, you may withdraw your consent at any time by following the unsubscribe link or contacting us directly.

5.4 Data Portability (Where Applicable)

Depending on your jurisdiction, you may request a copy of your data in a structured, machine-readable format.

6. Data Retention

6.1 Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal, regulatory, and contractual obligations.

6.2 Service-Related Data

Project files, documents, and communications may be stored for quality assurance, record-keeping, or dispute resolution unless a deletion request is made.

7. Changes to This Privacy Policy

7.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised "Last Updated" date.

7.2 Continued Use

Continued use of our website or services after updates indicates acceptance of the revised policy.

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